Comment
great shopping centre close by 2 underground stations nearby handy for O2 arena

Comment
When we arrived tired cold and wet we were told we were not booked in and we would have to go elsewhere.We were told Kuoni Travel had not confirmed our booking. We were told we had to contact our travel agent ourselves to find out what had happened.I asked could I use their phone and I was handed the phone. I couldnt get through on any of the numbers. Then another member of staff said they would fax the confirmation over to you. We were told to wait. After about 15 minutes we were told we were booked in and given our room key. We were never given any explanation or apology for this distressing treatment.We were leaving next morning and filled in a form for breakfast expecting it would brought to the room as the form was to be left on the door handle. Next morning no breakfast. we left for the long journey home with nothing whatsoever to eat. On a brighter note the restaurant meal the previous evening was lovely and very good value and restaurant staff were very good.

Comment
Unable to adjust the room heating - faulty unit. Hot water was just a trickle so unable to have a decent shower, and bath took ages to fill. Otherwise OK.

Top Tip
For a good, reasonably priced pub meal nearby visit "City Pride"

Comment
Hotel was in an excellent position as I was going to 02 arena.

Top Tip
Lots of lovely restaurants and shops, tube was very close.

Comment
This hotel is ideally situated for the O2, just one tube stop away. It was perfect for our purposes. Our only criticism - the continental breakfast was poor and if you are looking for a modern stylish hotel, this is probably not the one for you - the room decor is quite dated. The hotel was perfect for what we booked it for though and we got a very good rate.

Comment
The hotel and room were very good though it seemed what foor you were on represented the breakfast you received so a cooked one was not an option for us only continental...minor possibly but still a choice would have been preferable!!

Top Tip
O2 the obvious attraction if an events on. Bars aound canary wharf busy but fun to stop by,boat trip along the thames leaves from there too

Comment
Excellent value for one night stay close to O2. Rooms too hot and aircon not working.

Comment
Air conditioning not working so very hot in room and unable to get answer from reception or housekeeping.

Top Tip
Fantastic base for O2 events